Privacy Policy | Signa Chess Academy

Last updated: October 15, 2026

Who is responsible for your information?

Signa Chess Academy operates this website and handles enquiries about its coaching. You can contact the academy at info@signachess.com or write to Ajman Free Zone, PO Box 932, Sheikh Rashid Bin Saeed Al Maktoum St, Ajman, United Arab Emirates. Use these details to ask a privacy question or make a rights request.

Information we receive

Coaching and contact enquiries: the name, email address, optional phone number, student age band, chess experience, preferred schedule, selected pricing region, browser time zone, page of the enquiry, and message that you choose to send.
Assessment requests: the parent or adult contact details and the student details entered in the booking form, including a child’s name or age where that form asks for them.
Careers applications: contact details, chess rating and experience, coaching information, and any portfolio or CV link you provide.
One-time article notifications: an email address, only when an adult asks us to send one message when a named article is published. This does not subscribe the address to recurring newsletters.
Website operation: Vercel may process network and request information, including the initial URL sent by an advertising platform, to deliver and protect the site. Our application uses Vercel’s approximate country header to show a regional price and stores a market code, not a raw IP address, in its pricing cookie. Our application does not store or forward campaign parameters until you allow optional measurement.
Optional measurement: if you allow it in Cookie settings, Google Analytics receives page-view and interaction data. Campaign parameters and Google ad click identifiers are kept in session storage and, if you submit an enquiry during that visit, may be included alongside it in the academy email so we can attribute the enquiry to a campaign. They may also be added to a Cal.com booking link. We do not send names, email addresses, phone numbers, or message text to Google Analytics.

How we use it

To answer a question, discuss a requested programme, or take steps you ask for before joining a class. Where the GDPR applies, this is generally necessary to respond to your request or prepare a service agreement.
To provide and administer coaching after enrolment, under the service arrangement.
To review a coaching application and contact the applicant about the role.
To protect the site from spam and misuse. Where the GDPR applies, this is based on the academy’s legitimate interest in operating a secure enquiry service.
To measure site and campaign performance only after you choose “Allow measurement.” Where the GDPR applies, that processing relies on consent. You can withdraw it using Cookie settings.
To send a single article-publication email only after you request that message. Where the GDPR applies, this relies on your consent; contact us to withdraw before it is sent.

Service providers and international processing

We use Vercel for website hosting and delivery, Google’s Gmail SMTP service to send enquiry and application emails, and Google Analytics for optional measurement after consent. If you choose to book through Cal.com, or contact us through WhatsApp, those services receive the details you provide directly to them and handle them under their own privacy terms. Academy staff who answer enquiries or deliver coaching can access the information needed for that work.

The academy operates from the United Arab Emirates and serves families in several countries. These providers may process information in the United States or other countries. Provider regions, retention settings, and any required transfer safeguards depend on the service configuration. Contact us for information about a particular enquiry; the academy should confirm the applicable provider terms and transfer safeguards for its accounts.

We do not sell personal information. We do not use enquiry details to add people to a recurring mailing list. We do not take payment card details on this website.

How long we keep it

Enquiry emails, including any campaign details attached to them, are kept while we respond and, if you join, while needed to manage the coaching relationship. Closed enquiries are reviewed and removed when they are no longer needed; our target is to review them within 24 months of the last conversation, unless a legal obligation or unresolved matter requires longer. Recruitment applications are reviewed for removal within 12 months after the hiring process ends, unless the applicant agrees to future consideration or law requires retention. A one-time article request follows the same review and deletion schedule as a closed enquiry. If you ask us not to send it before publication, we will remove that request when we can identify it.

Google Analytics retention is controlled in the academy’s Google Analytics account. Vercel controls hosting and function-log retention. Those account settings are separate from this website code and should be checked by the account owner. Browser campaign attribution expires with the session; the consent choice lasts up to six months; the manual pricing-region preference lasts up to one year; and local practice scores remain in that browser until cleared.

Automated decisions

The optional level finder uses your answers to suggest a chess level to discuss with a coach. It does not enrol a student, decide access to a service, or make another automated decision with legal or similarly significant effects.

Children and family enquiries

The website is intended for parents, guardians, adult learners, and organisations. An adult must submit an enquiry for a child; the form asks the adult to confirm this, but it does not verify age or legal authority. Please do not let a child submit their own contact details. If you believe a child has sent us information directly, contact us and we will review and delete it when appropriate. No student account is needed to enquire about classes.

Rules for children’s information differ by country. The academy should obtain privacy advice on which rules apply to each audience and service before making a compliance claim.

Your privacy rights

Depending on where you live and which law applies, you may be able to ask for access to your information, correction, deletion, restriction of use, a portable copy, or to object to certain processing. Some US state laws also provide rights to opt out of certain uses, appeal a decision, or receive additional information. You can withdraw consent at any time for optional analytics or an article notification; withdrawal does not affect processing that already took place. You may also complain to your local data-protection or privacy regulator. Email info@signachess.com with “Privacy request” in the subject, the country or state whose law you are relying on, and enough detail for us to locate the enquiry. We may ask a reasonable question to verify the request before changing records.

Cookies and browser storage

The site uses a small number of browser storage items for requested site functions. Optional analytics and campaign measurement are off until you allow them. You can reopen this panel at any time: .

Privacy choice: the first-party signa_privacy_consent cookie remembers whether optional measurement was allowed or rejected for up to six months.
Pricing region: signa_geo_market holds a coarse market code for the current browser session; signa_pricing_market remembers a region you select for up to a year. They support localized currency and can be changed with the pricing-region selector.
Optional campaign attribution: after consent, session storage may keep recognized UTM campaign labels and Google click identifiers until the browser session ends. Rejecting or withdrawing measurement clears this session value where browser storage allows.
Optional analytics: Google Analytics may set its measurement cookies only after consent. Rejecting or withdrawing blocks future events and attempts to remove first-party Google Analytics cookies.
Local features: a session preference remembers whether the booking prompt was dismissed during a visit, and the practice board can save a coordinate-game high score in local storage. These remain on your device and are not sent as contact details.

Security and updates

Forms are sent over HTTPS and delivered to the academy by email. No website can guarantee perfect security, so please do not include payment information or sensitive personal details in a message. We may update this notice when services or data use change; the date above shows when it was last revised.

Contact

For privacy questions or requests, email info@signachess.com or call +1 (551) 220-4247.